Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
1. Information We Collect
When you make a purchase or contact our shop, we may collect the following information:
Your name
Billing and shipping address
Email address
Payment details (processed securely through Etsy; we do not store your payment information)
Any personal details you provide for custom orders
We only collect information that is necessary to fulfill your order or respond to your inquiries.
2. How We Use Your Information
Your information is used to:
Process and ship your orders
Communicate with you regarding your purchase or custom requests
Provide customer support
Comply with legal and tax obligations
We do not use your information for unsolicited marketing unless you have explicitly agreed to receive updates.
3. Sharing Your Information
We do not sell or trade your personal information.
Your information may be shared only with:
Etsy (as required to provide the platform services)
Shipping providers (to deliver your order)
Payment processors (to securely complete transactions)
Legal authorities, if required by law
4. Data Retention
We retain your information only as long as necessary to:
Complete transactions
Provide customer service
Meet legal, tax, and accounting requirements
After this period, data is securely deleted or anonymized where possible.
5. Data Security
We take reasonable steps to protect your personal information. All payments are processed securely through Etsy’s platform, and we do not have direct access to your full payment details.
6. Your Rights
Depending on your location (including Canada, the U.S., or the EU), you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal obligations)
Withdraw consent for certain uses of your information
To make a request, please contact us through Etsy messages.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted in this section.